Juan Carlos Izaguirre is a Senior Financial Sector Specialist at the Consultative Group to Assist the Poor (CGAP) –an independent think tank on financial inclusion housed at the World Bank. He leads supervisory work in digital finance and financial consumer protection focused on customer outcomes. Mr. Izaguirre has over 20 years of financial sector regulatory and supervisory experience, with focus on digital financial inclusion, consumer protection, and deposit insurance. In the past 9 years he has worked with financial sector authorities and standard setters to develop and adopt responsible financial inclusion policies, regulation and supervisory practices. Prior to joining CGAP, Mr. Izaguirre was a founder of the World Bank’s Global Program on Financial Consumer Protection, where he led technical assistance in over 20 countries. Previously, he was a prudential and conduct supervisor at the Superintendence of Banking, Insurance and Private Pensions of Peru. He has trained supervisors with Toronto Centre, Digital Finance Institute, Financial Stability Institute, and Boulder Institute of Microfinance. Mr. Izaguirre holds a master’s degree in International Relations and Public Administration from Syracuse University, and a master’s in Finance from Universidad del Pacífico of Peru.